Shipping & Warranty
Shipping Policy
- FREE Shipping is currently only only available within Singapore.
- Worldwide shipping is available. Shipping Fee applies to international deliveries. Please contact us.
- Buyers from outside Singapore must bear any import TAXES & DUTIES imposed by their respective countries.
Warranty Policy
- All our devices offer a 12 Months Technical Warranty period as standard, which can be managed directly with our customer service team.
- The warranty is valid from the date the original order is placed.
LITEPLUS+ guarantees quality for 12 months from the date of receipt.
Exclusion of warranty
Following cases may be excluded from the warranty:
- Failure or damage due to improper use.
- Defects due to improper repair by arbitrarily altering or disassembling products.
- Damage due to negligence during use after purchase or damage due to being dropped on the floor or damage which has been neglected.
- Natural disasters, such as fire, earthquakes, and/or floods.
- Defect caused by improper use.