Shipping & Warranty

Shipping Policy

  • FREE Shipping is currently only only available within Singapore.
  • Worldwide shipping is available. Shipping Fee applies to international deliveries. Please contact us.
  • Buyers from outside Singapore must bear any import TAXES & DUTIES imposed by their respective countries.

Warranty Policy

  • All our devices offer a 12 Months Technical Warranty period as standard, which can be managed directly with our customer service team.
  • The warranty is valid from the date the original order is placed.

LITEPLUS+ guarantees quality for 12 months from the date of receipt.

Exclusion of warranty

Following cases may be excluded from the warranty:

  1. Failure or damage due to improper use.
  2. Defects due to improper repair by arbitrarily altering or disassembling products.
  3. Damage due to negligence during use after purchase or damage due to being dropped on the floor or damage which has been neglected.
  4. Natural disasters, such as fire, earthquakes, and/or floods.
  5. Defect caused by improper use.